Privacy Policy for StreamMind AI
At StreamMind AI, we are committed to protecting the privacy and security of information collected from users of our online platform and AI-powered business tools. This Privacy Policy describes how we collect, use, and protect your personal data in compliance with relevant data protection laws, including the General Data Protection Regulation (GDPR).
1. Information We Collect
We collect various types of information to provide and improve our services, which include AI-powered business tool development, data analytics, predictive modeling, automation solutions, and natural language processing applications.
- Personal Data: Information that can identify you as an individual, such as your name, email address, phone number, company name, and job title when you register for an account, subscribe to our services, or contact us.
- Usage Data: Information about how you access and use our online platform. This may include your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
- Customer Data: Data that you provide to us to be processed by our AI tools for the purpose of data analytics, predictive modeling, or automation. This data is handled with strict confidentiality and is processed only as instructed by you.
2. How We Use Your Information
We use the collected data for various purposes:
- To provide and maintain our services, including the AI-powered business tools.
- To notify you about changes to our services.
- To allow you to participate in interactive features of our services when you choose to do so.
- To provide customer support.
- To gather analysis or valuable information so that we can improve our services.
- To monitor the usage of our services.
- To detect, prevent, and address technical issues.
- To manage your account and provide you with relevant information about your subscriptions.
- For marketing purposes, with your explicit consent, such as sending newsletters or promotional materials.
3. Legal Basis for Processing Personal Data Under GDPR
We process personal data based on the following legal grounds:
- Performance of a Contract: The processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
- Legitimate Interests: The processing is necessary for our legitimate interests or those of a third party, provided those interests are not overridden by your fundamental rights and freedoms.
- Consent: You have given explicit consent for us to process your personal data for one or more specific purposes.
- Legal Obligation: The processing is necessary for compliance with a legal obligation to which we are subject.
4. Retention of Data
We retain personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
Usage Data is generally retained for a shorter period, unless this data is used to strengthen the security or to improve the functionality of our service, or we are legally obligated to retain this data for longer periods.
5. Transfer of Data
Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
StreamMind AI will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your personal data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
6. Disclosure of Data
We may disclose your personal data in the good faith belief that such action is necessary to:
- Comply with a legal obligation.
- Protect and defend the rights or property of StreamMind AI.
- Prevent or investigate possible wrongdoing in connection with the service.
- Protect the personal safety of users of the service or the public.
- Protect against legal liability.
7. Security of Data
The security of your data is paramount to us. We implement robust technical and organizational security measures to protect your personal data from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
8. Your Data Protection Rights Under GDPR
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal data.
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- The right to withdraw consent: You also have the right to withdraw your consent at any time where StreamMind AI relied on your consent to process your personal information.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our physical address below.
9. Analytics and Cookies
We may use third-party service providers to monitor and analyze the use of our service. These service providers may use cookies or similar tracking technologies to collect and store information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
10. Links to Other Sites
Our service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
11. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our service, prior to the change becoming effective and update the "last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By post: Fire Fly Avenue, Swindon, SN2 2EH, England